.svg)
Privacy Policy
Effective Date: 5/1/2025
Halo Heating and Air (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and messaging services.
1. Information We Collect
When you visit our website or engage with our services, we may collect the following types of information:
Personal Information: Such as your name, phone number, email address, and service preferences.
Automated Data: Including your IP address, browser type, access times, and pages viewed.
We collect this information through forms, scheduling tools, direct communication, and cookies.
2. How We Use Your Information
We use your information to:
Provide and manage our services.
Communicate with you about appointments, updates, and service-related information.
Respond to inquiries and customer service requests.
Improve our website and services.
3. Data Sharing and Protection
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only with:
Service providers who assist in delivering our services (e.g., booking software, messaging platforms).
Legal authorities when required by law.
All data sharing is limited to operational needs, and we implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse.
4. Text Messaging and 10DLC Compliance
By submitting your contact information, you agree to receive text messages from See More Services related to scheduling, appointment updates, or service reminders.
Opt-Out Instructions: You may opt out at any time by replying “STOP” to any message. For further assistance, reply “HELP.”
We respect your right to control your communication preferences.
5. Consumer Rights
You have the right to:
Request access to your personal data.
Correct or update inaccurate information.
Opt out of communications at any time.
To exercise these rights, please contact us using the information provided below.
6. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Customer Testimonials
See what homeowners across Windsor and Northern Colorado are saying about our reliable service, expert workmanship, and commitment to getting the job done right.
I called Halo when my water heater started leaking from the bottom. They responded quickly and reviewed my options for a new water heater. Steve was able to locate the particular water heater I wanted and had the old one removed and the new one Installed that day. I can't thank them enough for the prompt service. I highly recommend Halo and will use them again if the need arises. They were very courteous and professional.
Steve, the HALO technician, was great. He did a quick view of our furnace and could see it was malfunctioning. He was very transparent, showing me his initial findings, explaining how the furnace should work and trying a step to correct the problem. When that didn't work, he inspected the wiring more closely and found a crimped wire leading into the burner assembly. He replaced the wire and the furnace resumed normal operation. Thanks much, Steve!
They were on time, friendly and competent. In one day put in new furnace, took away old one. Permit was issued and city inspector said they did a really good job. I will use Halo for all my future HVAC needs.
Chernet and Steve were incredibly professional and compassionate! They thoroughly explained the issue with my furnace, made sure that i understood, and then showed me what they found.
I’m am so impressed with the quality and depth of service that I received. The details about what was being done and how the system works were so helpful to me and the most valuable as I know how to help diagnose my own system.
They tested everything and were able to diagnose my problems and get them fixed. This was after two other companies had tried to do this and failed
I would recommend them again to everyone who wanted expertise and high level skills and knowledge who will get the problem resolved.
Halo is a excellent service for heating and air conditioning. Very attentive, informative and a great problem solver.
I called Halo when my water heater started leaking from the bottom. They responded quickly and reviewed my options for a new water heater. Steve was able to locate the particular water heater I wanted and had the old one removed and the new one Installed that day. I can't thank them enough for the prompt service. I highly recommend Halo and will use them again if the need arises. They were very courteous and professional.
Steve and Chernet literally saved our kennel dogs and puppies by repairing a heating system that was not designed to function in negative temperatures. They came up with a plan to keep the temperatures warm and monitored them throughout the night!! They did that! And did it all for an extremely fair price. We have had several other HVAC companies come to our business to“fix” our system. Nobody had ever been honest with us, and kept charging more and more each visit leaving us with a system that really was not designed to work properly. We will never use another HVAC company again. Halo has our business for life!!
