Terms & Conditions

Effective Date: 5/1/2025These Terms & Conditions (“Terms”) govern your use of messaging services provided by
Halo Heating and Air (“we,” “us,” or “our”). By opting in to receive text messages from us, you agree to the terms outlined below.

1. Brand Name

These messaging services are provided by Halo Heating and Air, a professional service provider focused on delivering top-quality solutions to our customers.

2. Types of Messages

By subscribing to our messaging services, you consent to receive the following types of messages:

  • Appointment reminders

  • Service-related updates

  • Informational content

  • Promotional or marketing messages (occasionally)

3. Message Frequency

Message frequency will vary depending on your interaction with us. For example:

  • Appointment reminders may be sent 1–2 times per appointment

  • Marketing or promotional messages may be sent occasionally

  • Informational updates are sent as needed

4. Message and Data Rates

Message and data rates may apply. Charges are determined by your mobile carrier and are your responsibility.

5. Opt-Out and Customer Support

You may opt out of messaging services at any time by replying “STOP” to any message. To get help, reply “HELP” or contact our support team using the information below:

6. Data Privacy

We respect your privacy. Please refer to our Privacy Policy for more details on how we collect, use, and protect your information.

7. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Any changes will be effective upon posting the updated Terms on our website.

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Customer Testimonials

See what homeowners across Windsor and Northern Colorado are saying about our reliable service, expert workmanship, and commitment to getting the job done right.

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I called Halo when my water heater started leaking from the bottom. They responded quickly and reviewed my options for a new water heater. Steve was able to locate the particular water heater I wanted and had the old one removed and the new one Installed that day. I can't thank them enough for the prompt service. I highly recommend Halo and will use them again if the need arises. They were very courteous and professional.

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Rick H.
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Steve, the HALO technician, was great. He did a quick view of our furnace and could see it was malfunctioning. He was very transparent, showing me his initial findings, explaining how the furnace should work and trying a step to correct the problem. When that didn't work, he inspected the wiring more closely and found a crimped wire leading into the burner assembly. He replaced the wire and the furnace resumed normal operation. Thanks much, Steve!

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Toni B.
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They were on time, friendly and competent. In one day put in new furnace, took away old one. Permit was issued and city inspector said they did a really good job. I will use Halo for all my future HVAC needs.

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Roger M.
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Chernet and Steve were incredibly professional and compassionate! They thoroughly explained the issue with my furnace, made sure that i understood, and then showed me what they found.

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Joann H.
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I’m am so impressed with the quality and depth of service that I received. The details about what was being done and how the system works were so helpful to me and the most valuable as I know how to help diagnose my own system.
They tested everything and were able to diagnose my problems and get them fixed. This was after two other companies had tried to do this and failed
I would recommend them again to everyone who wanted expertise and high level skills and knowledge who will get the problem resolved.

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Linda T.
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Halo is a excellent service for heating and air conditioning. Very attentive, informative and a great problem solver.

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Bob B.
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I called Halo when my water heater started leaking from the bottom. They responded quickly and reviewed my options for a new water heater. Steve was able to locate the particular water heater I wanted and had the old one removed and the new one Installed that day. I can't thank them enough for the prompt service. I highly recommend Halo and will use them again if the need arises. They were very courteous and professional.

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Rick H.
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Steve and Chernet literally saved our kennel dogs and puppies by repairing a heating system that was not designed to function in negative temperatures. They came up with a plan to keep the temperatures warm and monitored them throughout the night!! They did that! And did it all for an extremely fair price. We have had several other HVAC companies come to our business to“fix” our system. Nobody had ever been honest with us, and kept charging more and more each visit leaving us with a system that really was not designed to work properly. We will never use another HVAC company again. Halo has our business for life!!

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Carrie.
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